Profits slump by 99% in "difficult times" for the posho store. https://www.bbc.co.uk/news/business-45506322 Perhaps they shouldn't have spent so much on stupid bloody Christmas adverts. Or perhaps they should reduce their prices so that they're back in reach of normal human people. We've never bought anything from John Lewis, but we have been inside one once in Oxford. We spent a while in there. It was massive. The stuff that was for sale was comically and ludicrously expensive. I'm not sure who buys it from them. We spent all our time in there showing each other price tickets in absolute amazement. Guess how much for this eggcup? £50? More! £75? More! £100? More! That sort of thing. As for Waitrose, I've stopped going there since they stopped doing free coffee, so they lost my custom for what it was worth (not very much).