Do you: Think that "product knowledge" are dirty words? Think that swanning around the shop floor doing a 3rd rate impersonation of a hipster is a life-goal? Believe that engaging potential customers in "banter" is what you're paid to do? Then Watford's branch of "Game" is where you should be. Just turn up with a motley collection of tattoos (no CV required), an attitude problem and a lack of what constitutes "normal" personal hygiene and the next challenge on your life journey starts here!!!!!! FFS. I *think* I'm turning into either hm or moog.
Shocking place. I tried to buy a PS4 from there at the beginning of January and they couldn't have done more to make me shop elsewhere. Even worse I was dealing with the manager. Will never step foot in that place again.
Yep, I'm with you on the personal hygene one. I went in there in December and it stank of BO, God only knows what it'll smell like in Summer.
If you think that's bad, I had the misfortune to wander into CEX on the Lower High Street not so long ago. Quite the stench of unwashed teenager.
If you find these requirements too taxing, yet you know that a career in retail is your aim then come and talk (or make sounds) to the recruitment team in B'wood's branch of Wickes.
GAME is truly an awful shop for customer service. Even a Little Britain looking dude who creeps me out.
I was in Wickes Watford last week buying some wood. On the tannoy someone announced 20% off all sawn timber so I queried it when I got to the checkout. The lady pointed to my receipt and said "there's the saving there", I pointed out that the saving was for buying 5+ of a certain item. Nobody had a clue about the 20%. I called head office to enquire, they said phone Watford. I phoned Watford, nobody still had a clue. D*cks.
TBF, the CEX crew do look like they've just come from an audition for the next "Mad Max" movie but they do know what they're talking about and have pretty good product knowledge.
The guy (English?) in Yodel's (I know, I know) customer (sic.) collection point couldn't spell my postcode this morning.
In my quest for the "Ultimate Retail Experience" I've just struck gold - GoOutdoors at Colindale. I'm uncertain what really "made" it for me: The assistant looking-up on her 'phone whether they actually sold what I requested even though I had a freshly delivered catalogue from GoOutdoors in my hand advertising the goods. The morbidly obese assistant (who got out of breath crossing the shop floor - an epic distance of some 30m at a speed an injured snail might describe as "pacey" - to "deal" with my request) giving me health and fitness advice. The assistant pointing out that in future I should check online, then 'phone the store directly to see if the online stock level was correct before venturing to visit the store when I queried whether I should just call the store with pride, and with no sense of irony whatsoever, she pointed out that "...we can't answer direct stock queries over the 'phone..." The highlight of my journey was catching a "bright-spark" reducing the cost of a "Salt" fishing tripod to a tenner because it was missing some parts, blissfully unaware that the "missing" parts were in the tripod's bag's pockets.
Wickes in Chesham have always been good for me. Young alternatives on the counter who suspend their lifestyle choice of self loathing and indifference to always ensure that everything is tickety boo with my purchase and receipt. Credit where it's due.
Ah CEX and GAME are just horrible horrible stores and they both REEK. There's one Little Britain looking dude in Game and he's really rather odd. To be fair, nothing's worse than Apple Store who seem to be deliberately hire people who are "different" for lack of a better word and then on top of that they patronise you. Call me homophobic or old fashioned or whatever but I do not want to be served by a man who paints his fingernails.
The worst thing about the Apple Store is that there's no counter, tills, queuing system - nothing. Every time I've been in there, even if just to get a new charging cable, I am directed by the nearest staff member to one of their colleagues, who is walking around with a hand-held card reader. The thing is, they will already have a little gaggle of customers waiting to complete a transaction, and when the customer they are dealing with also wants a pair of headphones or is recommended an extra item, the colleague walks over with the customer to where the items are, with the small gaggle of waiting customers following them around like ducklings. It's just a nightmare. I also don't like going to the O2 shop, although it's Heaven if you like the idea of a shop having only two staff members on the shop floor, and both of whom are going through 30-minute transactions with customers.
TBF I was very impressed by the way the one in Watford took my number and sent me a text saying "I'm just about to start serving the customer in front of you in the queue..." and the CEX crew may look (and smell) unsavoury BUT they've either answered any tekky question I've thrown at them, or if the didn't know found someone who did know immediately.
I've been bottling up my Apple anger for a while , saving it for when I go into their store and throw their sh1tty headphone jack in their face .
I go into the Apple store when I'm bored and pretend I rate Amrabat. Cue angry hipsters hurling tens of thousands of pounds worth of laptops at the wall.
A "mate" was escorted off the premises of the Covent Garden branch of one of these for wearing an "Ubuntu" t-shirt*. *TBF he was also very "tired" and loudly complaining about Apple's build quality.
What just one of them (with decent storage and office)? When I was working at the RCA one of the perks was a very generous discount from the Apple store for "custom built" macbooks - I think 30%. This still made them at least twice the price of a laptop with very similar specs. Something that really surprised me was when I built a hackingtosh and had to 'phone up apple UK for a copy of OSX - they asked what I wanted it for, I told them and they wanted £10 for the disc and a report of how I got on...
Apple. Arrogant tossers. Any outfit that refers to their helpdesk as a "Genius bar" should be boycotted.
